Platform Features
Every GameGrid server includes a complete suite of built-in features. Learn how each one works, what you can configure, and how to get the most out of your server.
Data Protection

Backup System - Encrypted, Automatic, One-Click Restore
Every server includes encrypted off-site backups with a safety-first restore workflow. Create manual backups, schedule automatic ones, and restore with one click - your data is protected at every step.

Host-Failure Recovery - Automatic Server Recreation
If your server's host stops answering for 30 minutes, your server is rebuilt on a healthy host from its most recent disaster-recovery snapshot. Snapshots are taken every 2 hours.
Server Management

Automatic Daily Restart - Smart, Player-Aware
Your server automatically restarts when no players are online and the selected time interval has passed. This keeps the server running smoothly without interrupting gameplay. Restarts only occur when the player count is zero.

Live Resource Usage Monitor - Real-Time Metrics
Your control panel displays live resource usage for the game server process itself - CPU, memory, network, player count, uptime, threads and connections - refreshed every 10 seconds.

Swap Games - Switch Between Games on Your Subscription
Switch between any games in your plan group at no extra cost, by deleting the server in a slot and creating a new one in it. Your subscription, billing cycle, and payment method stay the same.
Customization

Mods System - Browse, Scan and Install
Browse and install mods from CurseForge, Nexus Mods, Thunderstore, Modrinth, Hangar, and Steam Workshop directly from your control panel, with a safety scan on every archive and a mod-loader installer for the games that need one.

Uncapped Resource Usage - Full Host Performance
No artificial per-server resource throttling. Your server can use available host CPU, RAM, disk, and network to deliver the best possible performance - subject to physical host capacity and shared infrastructure.
Platform Features

Instant Deployment: Online in Minutes
How GameGrid deploys your game server automatically with zero manual configuration.

Network Protection: DDoS Mitigation and Server Shielding
Network-level DDoS mitigation through our infrastructure provider, per-server firewall rules, and platform-assigned ports keep your server protected.

Server Status and Uptime
How to check your server status, what the status indicators mean, and what to do if your server is down.

24/7 Technical Support
How to get help with your GameGrid server: support tickets, knowledge base, and response times.

Referral Program: Earn 10% Credit on Every Purchase
Invite friends to GameGrid and earn 10% of everything they spend as account credit.

Payment Failures: Causes and Solutions
Learn why payments fail (declined card, insufficient funds, expired card) and how to check your transaction history for the specific reason.
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