Skip to main content

Platform Guides

Everything you need to know about the WDC GameGrid control panel. Learn how to manage files, create and restore backups, use the live console, install mods, configure server settings, and handle server administration tasks like updates and wipes.

Core Features

Easy Server Management with the Control Panel - visual guide

Easy Server Management with the Control Panel

A tour of the GameGrid control panel: which tabs your server has, and what each one does.

Updated October 20267-minute read

Metrics: Your Server's History

Where Metrics is, what its Overview, Health, Busiest hours, Travel and Places tabs show, the live status bar, All servers, how uptime and restart causes are counted, how ranges and time zones work, and how to read a chart as a table or download it.

Updated October 202617-minute read

Metrics: Player List and Player Profiles

Find any player who has played on your server, open their profile, rank your players by any figure, and see every session: the Players button, the Players and Sessions tabs, and who can see player IDs.

Updated October 20265-minute read

Metrics: Stats Seasons and Wiping Player Stats

How stats seasons work in Metrics: starting a new season to wipe player stats, what resets and what stays, viewing past seasons, and the banner after a world wipe.

Updated October 20262-minute read

Metrics and Your Players' Privacy

What Metrics records about the players on your server, how long it is kept, what your players can see, how the Player access card works, and how to honour a player's request to be forgotten with Forget player.

Updated October 20267-minute read

Metrics Leaderboards: Top Players in Discord

Set up leaderboards for your server (top players by playtime, kills, distance and more), post them to a Discord channel on a schedule, let players ask with /leaderboard, and decide who is never named.

Updated October 20264-minute read

Player Self-Service: /my and Personal API Tokens

Let players see their own statistics with /my in Discord or a personal API token, choose exactly which sections they see, and let every player hide from public leaderboards.

Updated October 20264-minute read

Metrics: Moderation, Possible Alternative Accounts and On Watch

Spot players who may be the same person under another account, see the countries your players connect from, put players On Watch, set alerts and keep notes. GameGrid never shows a player's address, and a possible alternative account is a hint, never proof.

Updated October 20267-minute read
Using the File Manager - visual guide

Using the File Manager

Browse, upload, download, edit and manage your server files from the web panel.

Updated October 20269-minute read
Using the Live Console - visual guide

Using the Live Console

Watch your serverโ€™s output as it happens, and send commands straight to the game.

Updated September 20263-minute read
Configuring Server Settings - visual guide

Configuring Server Settings

How to use the Settings tab to change game mode, difficulty, player limits, whitelists and more.

Updated October 20265-minute read

Backups and Mods

How Backups Work - visual guide

How Backups Work

Daily automatic backups, manual backups on demand, one 30 GB storage total per server for both, every backup removed after 30 days at most except the newest automatic one, and a restore that takes a safety copy first.

Updated October 202613-minute read
Installing and Managing Mods - visual guide

Installing and Managing Mods

Browse, install, uninstall, and manage mods from Steam Workshop, CurseForge, Nexus Mods, Thunderstore, Modrinth, and Hangar.

Updated October 20265-minute read

Vault

Your Vault: Saved Worlds That Stay With Your Account

The Vault keeps whole saved game worlds with your account, not with a server: 10 GB free, each save kept for 12 months. Where it is, who can use it, and what it holds.

Updated October 20266-minute read

Saving a Server to Your Vault

Three ways to put a world in your Vault: Save to Vault from a running or stopped server, Keep in Vault from a backup, and the question when you delete a server. What each does, and what stops a save.

Updated October 20267-minute read

Loading a Vault Save onto a Server

Put a saved world back on a server of the same game: which parts you can load, what is not restored, the safety backup taken first and how to undo a load, and starting a new server from a Vault save.

Updated October 20269-minute read

Vault Space, Limits and Expiry

10 GB of Vault space per account, up to 2 GB of game files per save, how big a save of each game usually is, and what happens 12 months after a save was made.

Updated October 20267-minute read

Switching Games and Keeping Your World

Change the game in a plan slot without losing the old world: save it to your Vault, delete the server, create the new game's server in the freed slot, and load the save back whenever you return to that game, within 12 months.

Updated October 20264-minute read

Administration

Server Administration - visual guide

Server Administration

Game updates, automatic restarts, host-failure recovery, file repair, and the two destructive actions โ€” everything on the Admin tab.

Updated September 20268-minute read
How to Create a WinMTR Report - visual guide

How to Create a WinMTR Report

Run a network trace from the machine that has the problem, and send the result to support.

Updated October 20263-minute read

Customer API

Customer API Reference - visual guide

Customer API Reference

The GameGrid Customer API - authentication, errors, rate limits, pagination, idempotency and streaming, plus every endpoint group and what it covers.

Updated October 202637-minute read
API Key Management - visual guide

API Key Management

How to create, scope, rotate and revoke API keys safely. One key per job, least privilege, and exactly what to do when a key leaks.

Updated October 202611-minute read
Webhook Configuration - visual guide

Webhook Configuration

Receive server lifecycle, command, move, daily summary and player moderation events as they happen instead of polling. Register a webhook, verify the signature correctly, and understand exactly which eleven events exist.

Updated October 202614-minute read
API Scopes and Permissions - visual guide

API Scopes and Permissions

The full scope vocabulary for the Customer API - all 59 scopes, what each one grants, and how to choose least-privilege scopes for each key.

Updated October 202616-minute read

Command Manager

Command Manager Guide

Schedule console commands to run on their own - hourly saves, restart sequences with warnings, an item for everyone online - with every setting on the form explained.

Updated October 202619-minute read

Command Manager Variables

The chips under every text box insert a placeholder, not a value. What each one becomes, when it is filled in, which two need editing afterwards, and why {playerNames} is not the Send to every online player checkbox.

Updated September 20266-minute read

Command Manager API

Schedule recurring console commands from your own code - list, create, edit, toggle, run and audit schedules, with every field, limit and status a schedule can carry.

Updated September 202616-minute read

Scheduling Commands from Discord

Use /command-schedule to create, list, run and audit scheduled game-server commands from Discord, with copy-paste examples for every game.

Updated October 202612-minute read

Discord Bot

Discord Bot Setup Guide

Invite the GameGrid Discord Bot, create a key with the right scopes, link it, decide which Discord roles get which level of control, and point commands at the right server.

Updated October 202613-minute read

Discord Bot Commands Reference

Every GameGrid Discord Bot command - 52 top-level commands, 173 invocable paths once subcommands are counted - with its options, the ability it needs, the API scope behind it, and who sees the reply.

Updated October 202637-minute read

Discord Bot Permissions & Security

Give your own Discord roles specific bot abilities, one at a time. Every ability, the presets, who can configure the bot, and why your API key is the ceiling no Discord role can exceed.

Updated October 202622-minute read

Setting up Discord roles

Setup for roles, start to finish: pick a role, give it a preset, adjust one ability at a time. The 55 named abilities, the five presets, why several roles add up instead of overriding each other, and why your API key is the ceiling.

Updated September 202610-minute read

Server Economy

Server Economy Overview

A per-server currency with wallets, a shop your players buy from in Discord, and automatic in-game delivery. What it is, which games have it, and what it needs to work.

Updated October 20268-minute read

Setting Up Your Server Economy

From nothing to a working shop: invite the bot, scan your game's items, price a few, name your currency, and make the first purchase land in game.

Updated September 20266-minute read

The Item Catalog and Shop

Scanning your game's real item list, pricing items, taking them off sale, and moving the whole shop through a spreadsheet.

Updated September 20269-minute read

Linking Discord Accounts to In-Game Players

How /link and !link connect a Discord account to a character, what each game needs before it can see the code, and what to do when nothing happens.

Updated October 202610-minute read

Wallets, Awards and Auto-Earn

Where a balance comes from, how to hand currency out, and exactly which auto-earn rewards pay on which game.

Updated October 202610-minute read

Purchases, Delivery and Refunds

What happens between /buy and the item appearing in game, what each delivery state means, how long a stuck purchase is retried, and what a refund does and does not do.

Updated October 202611-minute read

Sharing One Economy Across Servers

Link two or more of your servers so players keep one balance across all of them โ€” what is shared, what stays per game, and where the money goes when a server leaves.

Updated September 20265-minute read

Economy and Chat Bridge Discord Commands

Every economy, kit and chat-bridge slash command: what each one does, what access it needs, and who can see the reply.

Updated September 20267-minute read

Per-game economy support: what works on your game

One table for the whole economy: which games can link, deliver items, mirror chat, and pay each auto-earn reward โ€” and what to use instead where they cannot.

Updated September 20269-minute read

The Kit Manager: kits players claim with /kits

Bundle 5 to 10 items from your server's scanned catalog into a kit, price it or leave it free, and cap how often each player may take it. Players claim it in Discord with /kits. Includes what happens to their money when a delivery fails.

Updated October 202615-minute read

Chat Bridge and Live Map

Discord Chat Bridge

Mirror in-game chat into a Discord channel and send that channel's messages back into the game. Setup, what each game can do, and the limits.

Updated October 20269-minute read

The Live Map: What Each Game Shows

Every game's map is built differently and shows different things. Where to find yours, what it can show, and what it honestly cannot.

Updated October 202613-minute read

Still Need Help?

If you could not find what you were looking for, our support team is here to help.

Open a Support Ticket